Role profile
A business needs confidence that critical systems are operated responsibly and that someone can make decisions when things fail. As CTO at Mira Internet, I was responsible for hosting, capacity, backup, redundancy and technical incidents. I later worked with customer systems on AWS, OVH and Hetzner. That combination of operations, customers and people is the foundation for the responsibility I can take in a Head of IT role.
As CTO at Mira Internet, I was responsible for hosting, server operations, capacity, backup and redundancy. I handled technical incidents and customer requirements in a business providing critical services. As a company owner, I also managed people, customer relationships and technical delivery priorities. That combination is relevant to an IT organisation where operations, development and business expectations meet. I am accustomed to taking responsibility for both the technical issue and communication with the people affected.
I want people to understand their responsibilities and know where to turn for support. I have recruited employees, held development conversations and given specialists independent ownership. I have also worked with customer decision-makers to agree needs, capacity and quality. As Head of IT, I would use that experience to establish clear agreements between IT and the business. I remain accessible day to day and take responsibility for conversations when expectations differ or priorities need to change.
My operations experience includes Linux, virtualisation, storage, backup, redundancy and monitoring. I have worked with hosting on owned infrastructure and through providers including AWS, OVH and Hetzner. In customer projects, I have also weighed standard products against custom development, considering total cost of ownership. I use that experience to assess technical options, provider choices and business needs together, ensuring that decisions account for both initial delivery and the responsibilities of running the solution afterwards.
Experience
CTO experience with VMware hosting, Linux, capacity, backups, redundancy and incident response for customer-facing systems.
Experience
ERP and API integrations connecting webshops, finance and customer systems. Experience with Dynamics, Business Central, SAP and e-conomic.
Case
An anonymised case about order flow between a webshop, finance system and suppliers, connecting the business workflow with technical integrations.
Case
I founded avecdo and took it from idea to daily operation: around 3,000 users, 1,500 webshops and 15 million products processed each day.
Delivery
Supplier-side IT delivery: customer dialogue, scope, budgets, specialists and operations, from the first agreement through incident response.
Delivery
IT project portfolio in practice: how I prioritised customer projects, product work, capacity and finances as a business owner.
Evidence
“As a leader, Tom gives a great deal of freedom with responsibility. He trusts that people can take responsibility for their own work, come up with ideas and suggestions, and find solutions.”
Translated from Danish
Kirsten Ellgaard
Product Owner, avecdo ApS
Has reported to Tom since February 2023
“He is very down to earth, easy to talk to and treats people properly.”
Translated from Danish
Sureewan Chongkonklang
Software developer
13 years of close collaboration in Tom's company
“From my experience working with Tom, I consider him a strong leader and a great communicator.”
Kristián Palovic
Former full-stack web developer at Modified Solutions
Worked with Tom from 2021 to 2025
Roles
Role
People, development and operations aligned with business needs, drawing on experience in team leadership, customer delivery, hosting and technology decisions.
See the IT leader pageRole
avecdo from idea to an operating SaaS product, with architecture and product development connected to customer needs, technical priorities and commercial decisions.
See the CTO pageRole
Clear direction, realistic capacity and technical ownership for developers, with time to learn and delivery that holds up.
See the Engineering Manager page